Cookies policy

USE OF COOKIES

By means of this notice of the website www.experiencesvalencia.com with holder NETO ESTUDIO CREATIVO, SL, with C.I.F. B97674709, informs you of its cookies policy, thus complying with the provisions of Article 22.2 of Law 34/2002, of July 11, Services of the Information Society and Electronic Commerce.

What is a cookie?

Cookies are files that are downloaded to the user’s terminal (computer/smartphone/tablet) when accessing certain web pages and are stored in the user’s memory. Cookies allow, among other things, store and retrieve information about browsing habits of a user or your computer, see what pages are visited, the connection time, analyze the operation of a page, if there are technical problems, etc.. Depending on the information they contain and the way the terminal is used, they can be used to recognize the user.

What types of cookies exist?

There are several types of cookies depending on different criteria:

Depending on the ownership:

  • Own Cookies: These are those belonging to the owner of the website.
  • Third-party cookies: These are those owned by a third party, other than the owner of the website, which will be the one who treats the information collected.

Depending on their purpose:

  • Technical Cookies: Are those that allow the user to navigate through a website, platform or application and the use of the different options or services that exist in it, including those that the publisher uses to enable the management and operation of the website and enable its functions and services, such as, for example, control traffic and data communication, identify the session, access parts of restricted access, remember the elements that make up an order, make the buying process of an order, manage the payment, control fraud linked to the security of the service, make the application for registration or participation in an event, count visits for the purpose of billing licenses of the software with which the service works (website, platform or application), use security features during navigation, store content for broadcasting videos or sound, enable dynamic content (for example, animation of loading a text or image) or share content through social networks.

Also belonging to this category, due to their technical nature, are those cookies that allow the management, in the most effective way possible, of the advertising spaces that, as another element of design or “layout” of the service offered to the user, the editor has included in a web page, application or platform based on criteria such as the edited content, without collecting information from users for other purposes, such as customizing that advertising content or other content. Technical cookies will be exempt from compliance with the obligations set forth in Article 22.2 of the LSSI when they allow the service requested by the user to be provided, as in the case of the cookies listed in the preceding paragraphs. However, if these cookies are also used for non-exempt purposes (for example, for behavioral advertising purposes), they will be subject to these obligations.

  • Preference or personalization cookies: these are cookies that allow information to be remembered so that the user can access the service with certain characteristics that can differentiate their experience from that of other users, such as, for example, the language, the number of results to be displayed when the user performs a search, the appearance or content of the service depending on the type of browser through which the user accesses the service or the region from which the user accesses the service, etc.

If it is the user himself who chooses these characteristics (for example, if he selects the language of a website by clicking on the icon of the flag of the corresponding country), the cookies will be exempt from the obligations of article 22.2 of the LSSI because it is considered a service expressly requested by the user, and this provided that the cookies obey exclusively to the selected purpose.

  • Analysis or measurement cookies: these are those that allow the party responsible for them to monitor and analyze the behavior of users of the websites to which they are linked, including the quantification of the impacts of advertisements. The information collected through this type of cookies is used in the measurement of the activity of the websites, application or platform, in order to introduce improvements based on the analysis of the usage data of the users of the service.

Regarding the processing of data collected through analysis cookies, although they are not exempt from the duty to obtain informed consent for their use, it is unlikely that they represent a risk to the privacy of users provided that they are first party cookies, that treat aggregate data with a strictly statistical purpose, that information is provided on their uses and that the possibility for users to express their refusal on their use is included.

  • Behavioral advertising cookies: are those that store information on the behavior of users obtained through the continuous observation of their browsing habits, allowing the development of a specific profile to display advertising based on this.

Depending on the time they remain activated in the terminal equipment we can distinguish:

  • Session Cookies: these are those designed to collect and store data while the user accesses a web page. They are usually used to store information that is only of interest to keep for the provision of the service requested by the user on a single occasion (for example, a list of products purchased) and disappear at the end of the session.
  • Persistent Cookies: these are those in which the data remain stored in the terminal and can be accessed and processed for a period defined by the person responsible for the cookie, which can range from a few minutes to several years.

What is a cookie used for?

Cookies are used to offer you personalized services and/or advertising, to analyze the functioning of the system, to recognize you when you access as a user, to locate incidents and problems that may arise and solve them as soon as possible, as well as to analyze and measure the use and activity of the website.

Is my consent required to set a cookie?

Consent is not required for the installation of technical cookies or those that are strictly necessary for the provision of an information society service expressly requested by the recipient.

For the rest, the consent of the interested party is required and can be requested in different ways. In relation to this website, it will be understood to be granted if you continue to use the website, without prejudice to the fact that you may revoke it at any time and deactivate the cookies.

What cookies are currently used on this website? Who uses these cookies?

SESSION OR PERSISTENT TECHNICAL: These are OWN, session, identification, configuration and registration cookies, strictly necessary for the identification of the user and for the provision of the services requested by the user. The information obtained through them is treated only by the owner of the website.

THIRD-PARTY TECHNIQUES:

Google

On our website we use Google services to analyze the audience and customize the user experience. These services incorporate third-party cookies, in this case from Google with the following purposes:

– Personalization: They allow the user to access the service with some predefined general characteristics.

– Technical: They allow the user to navigate through a website, platform or application and the use of the different options or services that exist in it as, for example, control traffic and data communication, store content for broadcasting videos or sound or share content through social networks.

– Analysis: These are statistical cookies that allow us to know useful data to improve our page as, for example, measure the interaction of users with your website allowing tracking.

For more information, you can access the google cookie policy at: https://www.google.es/intl/es/policies/privacy/

ANALYSIS: Are those that, well treated by us or by third parties, allow us to quantify the number of users and thus perform the measurement and statistical analysis of the use made by users of the service offered. To do this, your browsing on our website is analyzed in order to improve the supply of products or services that we offer. These third parties are partner companies with which we have contracted a service for which the use of cookies is necessary. Below, we show the aforementioned suppliers and the purpose of the cookies:

Google Analytics

Our website uses Google Analytics, a web analytics service developed by Google, which allows the measurement and analysis of navigation on web pages. In your browser you can see cookies from this service.

Through web analytics information is obtained on the number of users accessing the web, the number of pages viewed, the frequency and repetition of visits, their duration, the browser used, the operator providing the service, the language, the terminal used and the city to which your IP address is assigned. Information that enables a better and more appropriate service by this portal.

To ensure anonymity, Google will anonymize your information by truncating the IP address before storing it, so that Google Analytics is not used to locate or collect personally identifiable information about visitors to the site. Google may only send the information collected by Google Analytics to third parties where it is legally obliged to do so. In accordance with the Google Analytics terms of service, Google will not associate your IP address with any other data held by Google.

You can consult the data stored by Google Analytics and its cookie policy at https://support.google.com/analytics/answer/6004245?hl=es.

ADVERTISING: They are those that, well treated by us or by third parties, allow us to customize the advertising offered. These third parties are partner companies with which we have contracted a service for which the use of cookies is necessary. Below, we show you the aforementioned supplier companies:

YouTube

When viewing a video from our website, you will be watching a video hosted by the video streaming provider YouTube® of YouTube LLC, a company located at 901 Cherri Avenue, San Bruno, California, CA 94066, USA, which is part of the Google group of companies. When you play the video, YouTube® cookies will be installed. Google sets a number of cookies on any page that includes a YouTube® video. Information about your use of our website, including your IP address, may be transmitted to and stored by Google on its servers, but this does not identify you personally unless you are logged into Google, in which case it is linked to your Google account.

In addition, when you play the video, Google installs other advertising cookies called “id”, “DSID” and “IDE” that are stored in the domain doubleclick.net whose purpose is to show you advertisements related to your browsing preferences.

If you do not want your session data to be collected by this website, please modify your browser’s security and privacy settings.

You can consult Youtube’s cookie policy at https://policies.google.com/technologies/types?hl=es.

Facebook Pixel: What are pixel tags or pixels?

They are small portions of code embedded in websites used in order to know when a visitor loads a page with these elements. They are also known as web beacon or tracking bug and in the specific case of pixel tags they are so called because they are usually images of 1×1 pixels invisible to the user. These pixels are loaded on the page visited by the user, not on your computer and serve as an alert of visits to a particular page as a statistic. They are also used in combination with cookies to identify who activated a certain pixel.

This website uses the Facebook pixel for the following purposes:

  • To measure user activity on the website.
  • Know the sources of traffic
  • Make ad campaigns and remarketing
  • Segmenting for future email campaigns

All these processing tasks will be regulated according to legal regulations and all your data protection rights will be respected in accordance with current regulations.

NOTE: This list will be updated as quickly as possible. However, exceptionally, during this update it may happen that some cookies are not included momentarily. In any case, they will always be cookies with identical purposes to those registered in this list.

These tools do not obtain personal data of the users or the postal address from where they connect. The information obtained is related to the number of pages visited, the language, the city to which the IP address from which users access, the number of users who visit us, the frequency and recurrence of visits, the time of visit, the browser used, the operator or type of terminal from which the visit is made.

Own cookies

 

Cookie Domain Duration Description
7628ea experienciasvalencia.com Session Own Functional
sbjs_udata .experienciasvalencia.com Session This cookie is used to store user-specific data to help monitor and analyze the effectiveness of advertising campaigns and optimize the user experience on the website.
sbjs_session .experienciasvalencia.com 30 minutes This cookie is used to track user activity and sessions to improve the performance and usability of the website, helping to understand how visitors interact with the website.
sbjs_current_add .experienciasvalencia.com Session This cookie is used to store information about the current visit to distinguish between users and sessions. It typically includes details such as traffic source, campaign data and user behavior to help track and analyze the effectiveness of marketing campaigns.
sbjs_first .experienciasvalencia.com Session This cookie is used to store information about the user’s first session on the website. It tracks details such as the source from which the user came, the route they took, which search engine and keyword were used and their location at the time of the first visit. This information is used to analyze and improve the performance of the website by understanding user behavior.
sbjs_current .experienciasvalencia.com Session This cookie is used to track user activities and interactions on the website to facilitate better analysis and understanding of traffic sources and user behavior

Third party cookies

Cookie Domain Duration Description
VISITOR_INFO1_LIVE .youtube.com 6 months Youtube sets this cookie to track user preferences about Youtube videos embedded on sites; it can also determine whether the website visitor is using the new or old version of the Youtube interface.
_fbp .experiencesvalencia.com 3 months Used by Meta to offer a range of advertising products, such as real-time offers from external advertisers.
YSCMore .youtube.com Session YouTube sets this cookie to track views of embedded videos.
VISITOR_PRIVACY_METADATA .youtube.com 6 months This cookie is used to store the user’s consent and privacy settings for their interaction with the site. It records data about the visitor’s consent to various privacy policies and settings, ensuring that their preferences are respected in future sessions.
_ga_ZXTCR0J0N9 .experiencesvalencia.com 1 year 1 month Google Analytics uses this cookie to retain session state.
_ga .experiencesvalencia.com 1 year 1 month This cookie name is associated with Google Universal Analytics, which is a major update to Google’s most widely used analytics service. This cookie is used to distinguish unique users by assigning a randomly generated number as a customer identifier. It is included in each page request on a site and is used to calculate visitor, session and campaign data for site analytics reporting.

How to disable Cookies in the Browser?

Most browsers currently allow the user to configure whether to accept cookies and which ones. These settings are usually found in the ‘options’ or ‘Preferences’ menu of your browser.

These are the instructions to configure cookies in the main browsers:

Chrome: Settings -> Show advanced options -> Privacy -> Content settings. For more information, you can consult Google support or the browser Help(http://support.google.com/chrome/?hl=es).

Firefox: Tools -> Options -> Privacy -> History -> Custom Settings. For more information, you can consult Mozilla support or the browser’s Help(http://support.mozilla.org/es/home).

Internet Explorer: Tools -> Internet Options -> Privacy -> Settings. For more information, you can consult Microsoft support or the browser’s Help(http://windows.microsoft.com/es-ES/windows/support).

Safari: Preferences -> Security. For more information, you can consult Apple support or the browser’s Help(http://www.apple.com/es/support/safari/).

Is there a transfer of data obtained by cookies?

In our case there is no transfer.

How long will the information obtained be kept?

Only as long as necessary for the purpose for which it was obtained.

In the case of third-party cookies, you can check the retention period in each of the providers.

Consent of children under 14 years of age.

Our portal is not intended for users under the age of 14. If you wish to use our services through the website and you are 14 years of age or younger, we will need your parent or guardian to read our policy and agree to the use of data on your behalf.

Last Update: April 23, 2024